Shipping policy

Last updated: 03-12-2025

Interpretation

Capitalized words have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Kapeefit Health Brand Private Limited.

• Goods refers to the items offered for sale on the Service.

• Orders means a request by you to purchase Goods from Us.

• Service refers to the Website.

• Website refers to kamour, accessible from https://kamour.in/

• You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at kapeefit. The following terms and conditions constitute our Shipping Policy. We do our best to ensure that orders are shipped and delivered to customers as soon as possible. We follow a process to ensure that all orders are shipped properly and get delivered within the timeline.

For Online Orders

• Orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• Orders are picked up via our third-party shipping aggregator and delivered within 5–7 days by our shipping partner.

For Cash-On-Delivery (COD) Orders

• Customers will receive an order confirmation call from the customer support team to verify and confirm the customer’s address.

• Once confirmed, orders are shipped within 2–3 days (excluding weekends and holidays) after receiving your order confirmation.

• If a customer isn’t available via call and hasn’t confirmed their order, we make up to 2 more attempts before dispatching the order; otherwise, we may cancel the order.

• Orders are picked up via our third-party shipping aggregator and delivered within 5–7 days by our shipping partner.

Shipping Charges

Shipping charges for your orders will be calculated and displayed at checkout.

Prepaid Charges on Orders

Note: A 9% discount on cart value is applicable at checkout if the order is prepaid.

COD Charges on Orders

If COD, Additional ₹49 are applicable as COD charge

Shipping Coverage

We only ship to addresses in India and cover most delivery PIN codes in the country. If your PIN code is not serviceable, our customer service team will contact you.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation WhatsApp message once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

• By visiting this page on our website: https://kamour.in/

• By sending us an email: [email protected]